QSA's Week in Telecoms (#7, 2024)

CRTC consultations on consumer rights; Senate reviews Bill C-26 on cybersecurity; CBC's media challenges; Telecom Decision CRTC 2023-358 reconsideration; Telesat loan review.

QSA's Week in Telecoms (#7, 2024)

Start Date: 2024-11-16
End Date: 2024-11-22

Top Headlines

Main Stories

CRTC Launches Consultations on Consumer Rights

The Canadian Radio-television and Telecommunications Commission (CRTC) announced three public consultations aimed at improving consumer experiences with Internet and cellphone plans. These consultations focus on enhancing customer notifications, removing fees for plan changes, and increasing self-service options. The CRTC intends to align these efforts with amendments to the Telecommunications Act, as outlined in the 2023 policy direction. The consultations are open for public comment until January 9, 2025, and aim to address issues such as bill shock and plan switching barriers.

Sources: ['Announcements: www.canada.ca']